iHealthlabs.com is committed to protecting the security and privacy of your personal
information since we are keenly aware of the trust you place in us. Therefore, we
conduct our business in compliance with all applicable laws concerning data security
and privacy. The Privacy Policy (“Policy”) outlined below is created to inform you
as to what information we collect from visitors/users/customers and how we treat
this information to improve your experience. Please read it carefully.
This Policy may be changed at any time without prior notice to any visitors/users/customers.
So please check this policy periodically for any changes. BY USING THIS SITE, YOU
APPROVE AND AGREE TO THE PRACTICES DESCRIBED IN OUR POLICY.
If you have any questions about this Privacy Policy, please feel free to contact
us:
Tel: 1-855-816-7705
Email: support@iHealthlabs.com
Contents:
- What’s The Purpose of Collecting Personal Information?
- What Personal Information Does iHealthlabs.Com Gather?
- How About Cookies
- Does iHealthlabs Share The Information It Collects?
- How Secure Is My Information?
- What about Links to Other Websites?
- What Choices Do I Have?
- What about the California Privacy Rights?
- Applicable Law
- Intellectual Property Rights
- Product Descriptions
- Are Children Allowed To Use iHealthlabs.Com?
- How to Contact Us?
- Changes To This Policy
- Disclaimer Of Warranties And Limitation Of Liability
What’s the Purpose of Collecting Personal Information? The information you
provide to us will be used to respond to inquiries, notify you of promotions and
announcements if you have previously provided your permission, or to supply you
with requested information on products and service.
◊ We use your collected information to improve our website content, product offerings,
and service specifically for you.
◊ We use your collected information to service your account with us, including but
not limited to investigating problems, resolving disputes and enforcing agreements
with us. iHealthlabs.com does not sell your information to third parties, unless
stated at the time of collection.
What Personal Information Does iHealthlabs.Com Gather? The information we
learn from customers helps us personalize and continually improve your shopping
experience at iHealthlabs.com. Here are the types of information we gather.
◊ Information you provide:
We receive and store any information you enter on our website or give us in any
other ways so as to provide you with a better experience and to improve the quality
of our service. For example, (a) you provide information when you search for a product;
(b) place an order through iHealthlabs.com; (c) provide information in Your Account
(and you might have more than one if you have used more than one e-mail address
when shopping with us) or Your Profile; (d) communicate with us by phone, e-mail,
or otherwise; (e) complete a questionnaire or a contest entry form; (f) compile
Wish Lists or other gift registries; (g) participate in Discussion Boards or other
community features; (h) provide and write reviews; (I) and employ other Personal
Notification Services, such as Available to Order Notifications.
As a result of those actions, you might supply us with such information as your
name, address, and phone numbers; credit card information; people to whom purchases
have been shipped, including addresses and phone number; people (with addresses
and phone numbers); e-mail addresses; content of reviews and e-mails to us; personal
description and photograph in Your Profile; driver's license numbers, etc. For certain
services, we may give you the opportunity to opt out of combining such information.
If you have previously submitted this information and would like to remove it, please
contact us at support@iHealthlabs.com, we will make all reasonable attempts to delete
your information from our files.
◊ Automatic information:
We receive and store certain types of information that is not personally identifiable
whenever you interact with us. For instance, we use “cookies”, like many other website,
and we may document the type of computer operating system you are using or type
the internet browser you are operating.
Other examples of the information we collect and analyze include the Internet protocol
(IP) address used to connect your computer to the Internet; login; e-mail address;
password; computer and connection information such as browser type, version, and
time zone setting, browser plug-in types and versions, operating system, and platform;
purchase history, which we sometimes aggregate with similar information from other
customers to create features such as Purchase Circles and Top Sellers; the full
Uniform Resource Locator (URL) click stream to, through, and from our Web site,
including date and time; cookie number; products you viewed or searched for; and
the phone number you used to call our 800 number. We may also use browser data such
as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar
data on certain parts of our Web site for fraud prevention and other purposes.
During some visits we may use software tools such as JavaScript to measure and collect
session information, including (a)page response times, (b)download errors, (c)length
of visits to certain pages, (d)page interaction information (such as scrolling,
clicks, and mouse-overs), (e)methods used to browse away from the page.
We also will not sell your non-personal information to third parties, unless stated
at the time of collection. We may share this non-personal information with our business
partners.
◊ Information from other sources:
We might receive information about you from other sources and add it to our account
information. For example, to help us make emails more useful and interesting, we
often receive a conformation when you open email from us if your computers supports
such capabilities. We also compare our customer list to list received from other
companies, in an effort to avoid sending unnecessary messages to our customers.
If you do not want to receive emails from us, please contact us at support@iHealthlabs.com.
Other examples of the sources we receive information include (a) updated delivery
and address information from our carriers or other third parties, which we use to
correct our records and deliver your next purchase or communication more easily;(b)
account information, purchase or redemption information, and page view information
from some merchants with which we operate co-branded business or for which we provide
technical, fulfillment, advertising, or other services; (c) search term and search
result information from some searches conducted through the web search features
offered by our subsidiaries; (d) search results and links, such as paid listing;
(e) credit history information from credit bureaus, which we use to help prevent
and detect fraud and to offer certain credit or financial services to some customers.
How about Cookies? We use “cookies” (small files places on your hard drive,
which contain a string of characters that is sent to your computer when you visit
a website) on certain of our pages to (a) help analyze our page flow; (b) customize
our services, content and advertising; (c) measure promotional effectiveness; (d)
promote trust and safety; (e) store user preferences and other information; (f)
store items in your shopping cart between visits.
The help portion of the toolbar on most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. Additionally, you can
disable or delete similar data used by browser add-ons, such as Flash cookies, by
changing the add-on's settings or visiting the Web site of its manufacturer. However,
because cookies allow you to take advantage of some of iHealthlabs.com’s essential
features, we recommend that you leave them turned on. For instance, if you block
or otherwise reject our cookies, you will not be able to add items to your Shopping
Cart, proceed to Checkout, or use any iHealthlabs.com’s products and services that
require you to Sign in.
The follows are a few important things you should know about cookies:
◊ We offer certain features that are available only through the use of cookies.
◊ We use cookies to help identify you and maintain your signed-in status.
◊ Most cookies are "session cookies," meaning that they are automatically deleted
from your hard drive at the end of a session.
◊ You are always free to decline our cookies if your browser permits, although doing
so may interfere with your use of some of our sites or services.
◊ You may encounter cookies from third parties on certain pages of the sites that
we do not control. (For example, if you view a web page created by another user,
there may be a cookie placed by that web page.)
Does iHealthlabs Share The Information It Collects? Information about our
customers is an important part of our business and we will never sell your information
to third parties, unless stated at the time of collection. We only shares personal
information with other companies or individuals outside of iHealthlabs.com in the
following limited circumstances: ◊ We have your consent. We require opt-in consent
for the sharing of any sensitive personal information.
◊ We provide such information to our affiliated companies or other trusted businesses
or persons for the purpose of processing personal information on our behalf. We
require that these parties agree to process such information based on our instructions
and in compliance with this Privacy Policy and any other appropriate confidentiality
and security measures.
◊ We have a good faith belief that access, use, preservation or disclosure of such
information is reasonably necessary to (a) satisfy any applicable law, regulation,
legal process or enforceable governmental request, (b) enforce applicable Terms
of Service, including investigation of potential violations thereof, (c) detect,
prevent, or otherwise address fraud, security or technical issues, or (d) protect
against harm to the rights, property or safety of iHealthlabs, its users or the
public as required or permitted by law.
◊ We employ other companies and individuals to perform functions on our behalf.
Such as fulfilling orders, delivering packages, sending postal mail and email, removing
repetitive information from customer lists, analyzing data, providing marketing
assistance, provide search results and links (including paid links), processing
credit card payment, and providing customer service. They have access to personal
information needed to perform their functions, but may not use it for any other
purpose.
◊ We release account and other personal information when we believe that release
is appropriate to comply with the law; protect the rights, property, or safety of
iHealthlabs.com, our users or others. This including exchanging information with
other companies and organizations for fraud protection and credit risk reduction.
Obviously, however, this does not mean to sell, rent, share or disclose personal
identifiable information from customers for commercial purpose in violation of commitments
set forth in this Policy.
◊ If iHealthlabs.com becomes involved in a merger, acquisition, or any form of sale
of some or all of its assets, we will ensure the confidentiality of any personal
information involved in such transactions and provide notice before personal information
is transferred and becomes subject to a different privacy policy.
How Secure Is My Information? Your information is stored on our servers and
we treat data as an asset that must be protected and use lots of tools (encryption,
passwords, physical security, etc.) to protect your personal information against
unauthorized access to or unauthorized alteration, disclosure or destruction of
data. These include internal reviews of our data collection, storage and processing
practices and security measures, including appropriate encryption and physical security
measures to guard against unauthorized access to systems where we store personal
data.
However, as you probably know, third parties may unlawfully intercept or access
transmissions or private communications, and other users may abuse or misuse your
personal information that they collect from the site. Therefore, although we work
very hard to protect your privacy, we do not promise, and you should not expect,
that your personal information or private communications will always remain private.
We reveal only the last four digits of your credit card numbers when confirming
an order. Of course, we transmit the entire credit card number to the appropriate
credit card company during order processing.
It is also restrict for our contractors and agents who need to know that information
in order to process it on our behalf to access to personal information. These individuals
are bound by confidentiality obligations and may be subject to discipline, including
termination and criminal prosecution, if they fail to meet these obligations.
Besides, it is important for you to protect against unauthorized access to your
password and to your computer. Be sure to sign off when finished using a shared
computer.
Generally, you are automatically asked to log into your iHealthlabs.com account
when you need to access account or order information to review or change something.
If you have trouble logging in, here are some things to check:
◊ Incorrect email address: make sure your email address is in the following format:
username@domain.com (or .net, .org, etc.). If you have more than one email address,
be sure that you're using the correct email address and password combination for
the account you are trying to access. Also, if your computer is set to auto-complete
the email, make sure it's the correct email address listed.
◊ Incorrect password: if you're sure you're using the correct email address, try
to reset your password.
If you are using a public terminal, do not forget to log off, or sign out before
you leave the computer. You can click the "Sign out" link at any time to exit your
iHealthlabs.com account to protect the secure of your information. And if you are
not signed into the account, the "Sign out" link will not be available. After you
sign out, your name will be removed from the home page, and your ordering settings
will be inaccessible to anyone using the same computer after you. We recommend that
you sign out only when you feel that you must. If we can't identify you, it will
be difficult for us to identify items that might be of interest to you.
You’ll need to sign in again if you want to regain access to the items saved in
your Shopping Cart, to place orders, or to view your recommendations.
What about Links to Other Websites? Since our site includes third-party advertising
and links to other Web sites, we promise not to disclose any personally identifiable
customer information to these advertisers or third-party Web sites.
These third-party Web sites and advertisers, or Internet advertising companies working
on their behalf, sometimes use technology to send (or "serve") the advertisements
that appear on our Web site directly to your browser. They automatically receive
your IP address when this happens. They may also use cookies, JavaScript, web beacons
(also known as action tags or single-pixel gifs), and other technologies to measure
the effectiveness of their ads and to personalize advertising content. We do not
have access to or control over cookies or other features that they may use, and
the information practices of these advertisers and third-party Web sites are not
covered by this Privacy Policy. Please contact them directly for more information
about their privacy practices.
What Choices Do I Have? As what have discussed above, you can always choose
to control the information stored in your iHealthlabs.com account or choose not
to provide information, even though it might be needed to make a purchase or to
take advantage of iHealthlabs.com functions.
You can add or update certain information on pages and when you update information,
we usually keep a copy of the prior version for our records. In addition, if you
do not want to receive email from us, please contact us atsupport@iHealthlabs.com
at any time. (If you do not want to receive legal notices from us, such as changes
of Privacy Policy, those notices will still govern your use of iHealthlabs.com,
and it is your responsibility to review them for changes.) If you do not want us
to use personal information that we gather to allow third parties to personalize
advertisements we display to you, please call us at 1-855-816-7705 or email to support@iHealthlabs.com.
The Help portion of the toolbar on most browsers will tell you how to prevent your
browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. Additionally, you can
disable or delete similar data used by browser add-ons, such as Flash cookies, by
changing the add-on's settings or visiting the Web site of its manufacturer. However,
because cookies allow you to take advantage of some of essential features of our
website, we recommend that you leave them turned on. For instance, if you block
or otherwise reject our cookies, you will not be able to add items to your Shopping
Cart, proceed to Checkout, etc.
What about the California Privacy Rights? (For California residents) As what
section 1798.83 of the California Civil Code required, businesses have to disclose
policies relating to the sharing of certain categories of your Personal Information
with third parties. If you reside in California and have provided your Personal
Information to iHealthlabs.com, you may request information about our disclosures
of Personal Information to third parties for direct marketing purposes. Such kind
of requests can be submitted by email at support@iHealthlabs.com.
After receiving such a request, we will provide the categories of Personal Information
disclosed to third parties for third-party direct marketing purposes during the
immediately preceding calendar year, along with the names and addresses of those
third parties. This request may be made no more than once per calendar year. We
reserve our right not to respond to requests submitted other than to the address
specified in this section.
We may utilize your personal information outside of necessary limits in the following
circumstances:
◊ Have got your written approval;
◊ To avoid urgent danger to your life, body or personal property;
◊ To avoid great harm on others’ rights and benefits;
◊ To promote public benefits without harm yours.
We may also disclose your personal information in response to the requests from
government or for the purpose of public safety. And we are exempt from responsibility
for the aforementioned disclosures.
Applicable Law By visiting iHealthlabs.com, you agree that the laws of the
state of California, without regard to principles of conflict of laws, will govern
these Conditions of Use and any dispute of any sort that might arise between you
and iHealthlabs.com.
Intellectual Property Rights This Website and all the content available on
the Website are the property of iHealthlabs.com and are protected by copyright,
trademark, and other intellectual property laws. You may not use the Website or
the materials or services available on the Website in a manner that constitutes
an infringement of our rights or that has not been authorized by us or is otherwise
contrary to any applicable laws. When you submit or post any content, you are granting
iHealthlabs.com, and anyone authorized by iHealthlabs.com, a royalty-free, perpetual,
irrevocable, non-exclusive, unrestricted, fully sub-licensable, worldwide license
to use, display, copy, modify, transmit, sell, exploit, create derivative works
from, incorporate into other works, distribute, and/or digitally perform or publicly
perform or display such content, in whole or in part, in any manner or medium, now
known or hereafter developed, for any purpose. This license is non-exclusive, except
that you agree that iHealthlabs.com shall have the exclusive right to practice this
license to the extent of combining your posted content with the posted content of
other website users for the purposes of constructing or populating a database for
the benefit of any party which may be authorized by iHealthlabs.com. In connection
with the exercise of such rights, you grant iHealthlabs.com, and anyone authorized
by iHealthlabs.com, the right to identify you as the author of any of your postings
or submissions by name, e-mail address or screen name, as we deem appropriate. iHealthlabs.com
is under no obligation to give credit or pay any consideration for your posted content.
Product Descriptions iHealthlabs.com works hard to be as accurate as possible.
However, we does not warrant that product descriptions or other content of this
site is accurate, complete, reliable, current, or error-free. If a product offered
by iHealthlabs.com itself is not as described completely, your sole remedy is to
return it in unused condition.
Are Children allowed to use iHealthlabs.com? Purchase by children will be
declined. But our products can be used by children. If you are under 18, you may
use iHealthlabs.com only with the involvement of a parent or guardian hereinafter
referred to as “guardian”). The website will establish and maintain a reasonable
procedure to ensure the confidentiality and safety of children’s personal information.
◊ Guardians should bear the prior responsibility of protecting children’s privacy
and private information.
◊ Our collection of children’s personal information is for the response to their
particular requirements. The information will be deleted once the response is completed
and will not be kept for further use.
◊ We will not use children’s personal information or disclose their identification
information to a third party without the permission of the guardians. In order to
get the permission, we collect guardians' name, children’s name and their contact
information; if the guardians do not respond in a reasonable time, we will delete
the information soon.
◊ With the permission of guardians, we will collect personal information of the
children and provide the guardians with the following:
a) Opportunity to examine the children’s and guardians’ information we collect;
b) 0pportunity to stop the further utilization of the children’s and guardians’
information we collect;
c) Opportunity to change or delete the children’s and guardians’ information we
collect.
◊ Guardians have the right to refuse the further contact between children and our
website.
◊ We collect children’s information to protect their safety when engaging in online
activities but not for any other end. We promise we will never ask children for
extra personal information as the prerequisite of their online activities.
How to Contact Us? If you have any questions, concerns, or comments about
this privacy policy, please refer to the “contact us” page. We are glad to hear
any suggestions from you.
Changes to This Policy Please refer to this privacy policy periodically for
any variations. We may email periodic reminders of our notices and conditions, unless
you have instructed us not to, but you should check our Web site frequently to see
recent changes. Unless stated otherwise, our current Privacy Notice applies to all
information that we have about you and your account. We stand behind the promises
we make, however, and will never materially change our policies and practices to
make them less protective of customer information collected in the past without
the consent of affected customers.
Disclaimer of Warranties & Limitation of Liability All information, content,
materials, products (including software) and services included on or otherwise made
available to you through this site are provided by iHealthlabs.com on an "as is"
and "as available" basis, unless otherwise specified in writing. iHealthlabs.com
makes no representations or warranties of any kind, express or implied, as to the
operation of this site or the information, content, materials, products (including
software) or services included on or otherwise made available to you through this
site, unless otherwise specified in writing. You expressly agree that your use of
this site is at your sole risk. To the full extent permissible by applicable law,
iHealthlabs.com disclaim all warranties, express or implied, including, but not
limited to, implied warranties of merchantability and fitness for a particular purpose.
iHealthlabs.com does not warrant that this site; information, content, materials,
products (including software) or services included on or otherwise made available
to you through this site; their servers; or e-mail sent from iHealthlabs.com are
free of viruses or other harmful components. iHealthlabs.com will not be liable
for any damages of any kind arising from the use of this site or from any information,
content, materials, products (including software) or services included on or otherwise
made available to you through this site, including, but not limited to direct, indirect,
incidental, punitive, and consequential damages, unless otherwise specified in writing.
Certain state laws do not allow limitations on implied warranties or the exclusion
or limitation of certain damages. If these laws apply to you, some or all of the
above disclaimers, exclusions, or limitations may not apply to you, and you might
have additional rights.
The power to interpret and modify this privacy policy shall vast to iHealth Lab
Inc.